Welcome!

I am an experienced Service Designer who specialises in the continuous improvement of grant management systems and new digital programme and product launches. I have over 10 years experience working in funding and the public sector, with both private and government partners.

At the National Lottery Community Fund, I led the design of high-profile funding programmes that provide grants to community groups across the UK. I used human-centred design methods to understand the needs of community organisations and have created funding application processes, reporting requirements, and supporting resources that made it easier for them to access and use the grants.

My work helped the National Lottery Community Fund distribute hundreds of millions of pounds to thousands of local community projects, supporting everything from youth programmes and elderly day centres to environmental initiatives and community arts spaces. My designs were praised for their simplicity, user-friendliness, and ability to reduce administrative burden on applicants and grantholders.

Please look at the Projects section for specific examples of my work.